GENERAL QUESTION
Yes, we create portraits of all animals. Just be sure of that pet's photo meets "Photo Guide" requirements.
Yes we can create Multi Pet Portraits until 4 pets.
Yes, if photo doesn't meet "photo guide" requirement, we are reaching you and want another picture. If you don't have, we are doing our best.
Yes, sure. Please send us your pet's photo and we will get back to you quickly.
With Digital file order, you will have a high quality JPEG and PDF File. You can print it out in a print house near to you.
We apply different and advanced painting and drawing techniques in order to create portrait. We are using Photoshop.
We are replying our e-mails within 4-5 hours.
ORDER PROCESS
Yes, we are sending final design of your portrait. Upon your confirmation, we are printing and send you. But we request you to confirm within 2 hours in order not to lose time for your shipment.
You will have Digital File within 8 hours and we will ship canvas within 1-2 business days.
In order to ship your custom pet portrait quickly, we are starting design immediately. If you want to change photo, please contact us immediately. After we start designing, we can not accept change.
Shipping
We ship to all countries as free!
Until your order is shipped, you can change address. But be advised of that it may cause delay.
We don't have shipping charges. FREE SHIPPING
Return
Because of all pet portrait is created as custom, we can not accept return. But we help you in every steps and we will be with you until you like.
In order to ship your custom pet portrait quickly, we are starting design immediately. If you want to cancel order please contact us immediately. After we start designing, we can not accept cancellation
In this case, please contact us and send damaged product's image immediately so that we can talk to shipper and send you new portrait.
Payment
We accept all major debit and credit cards including Visa, Visa Debit, Mastercard, American Express and more.